777 Casino Review

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777 Casino Review

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777 Casino Review

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Visit Casino. Overall rating:. Usability and appearance:. Customer support:. Banking options:. Bonus wagering: 30x B. Show 1 similiar complaints with 57 black points in total.

Insufficient evidence from casino. The player was accused of breaching bonus terms without any evidence. The player played with a welcome bonus offer and after he completed the wagering requirement, he was accused of breaching the bonus terms.

However, the casino did not give any information about which term was breached. They responded to the complaint but the refused to give any info publicly and did not provide any evidence.

Player was accused of multiple account holdings and their winnings were confiscated. About three days later, they received an email saying that their account had been blocked and their deposit returned to their bank account.

Soon after that, they received another email from the casino that said their account was related to other accounts that have been closed across their network.

The player tried to clear these accusations by submitting more documents for their account to be reverified, but nothing helped them to get their money back.

No other information is available ever since. Delayed payment, likely paid. Extremely long account verification and withdrawal processing.

James, a player from Malta, complained about very long processing of his withdrawal request. About two weeks after his request, the casino didn't react to it and shortly after that, they informed him that the photo of his bank card was not complete and therefore invalid.

The player then sent copies of his card again but 5 days later, he still didn't receive any response. Ever since then, there was no reaction from the casino.

The player requested a withdrawal via MasterCard payment method but the casino informed them that it wasn't possible to do so and asked them to choose a different method.

The player had no problem doing so, they reversed the first one and requested a new one. Soon after that, the withdrawal request was still pending and the casino didn't respond to them about it.

No reaction from the casino, no more update is available ever since then. Delayed withdrawal. The player tried calling and sending an e-mail to the support but did not get a reply.

The complaint was marked as unresolved and there have been no more updates since then. Delayed payout. A few days later she contacted the support asking for an update and was told that the money would be paid out within 24 hours.

After some time of no payment showing up, she contacted the support again but did not get any reply. Extremely delayed withdrawal process.

The casino stopped responding to the player. No other details are available and the complaint remains unsolved. Delayed and complicated withdrawal process.

The player complained about only their deposits going through and not the withdrawals. They were instructed to verify their email via a specific link but once they were trying to do so, it wouldn't work due to the server being down.

Ever since then, there are no further details available. No reaction, good regulator. Account blocked for the 3rd time without any explanation. The player sent documents for verification as requested and received a reply confirming the documents had been validated.

The player's account was blocked again but shortly after that, it was unlocked again. The account was later blocked once again.

The casino support couldn't explain what was the issue. The casino did not react to the player's public complaint, which was marked as unresolved and there have been no more updates since then.

The player was accused of bonus abuse. After the player requested withdrawal, they received an email saying that they breached the bonus terms and conditions without any further explanation from the casino.

The casino also never responded to the complaint and it stayed unsolved. Waiting for decission of regulator. Black points: 0. The player from Germany has deposited funds into his account only to realize that the account belongs to a different player.

Complaints on related Casino Same management. Black points: 1, for this casino. Player's account was closed without an explanation from the casino.

This player's account also got closed without an explanation from the casino. The mediator asked the casino to provide evidence of why they made such a decision.

There's no further information ever since. Black points: for this casino. The player received a partial amount of his winning and then the casino closed his account for no reason.

When he tried to withdraw the money he got an email saying that his account didn't pass the verification and notarized scans of his documents were needed.

He provided them and the casino allowed him to withdraw almost all of his money. Bonus conditions breached and all funds were seized.

It was denied due to a bonus abuse and the account became permanently closed. The casino promised to return the funds to the player through a wire transfer.

There is no further information on this case. The player wasn't able to withdraw his winnings and soon after that, the casino closed his account.

They then asked him to provide documents for his account to get verified which he sent them right away.

Later on, the casino decided to keep the player's account closed but never explained why. The complaint remained unresolved. The player's account was closed with all his funds still on it due to a bonus abuse.

When the player tried to withdraw his winning, the casino locked his account and blamed him of a bonus abuse. The player denied this accusation and asked the casino to provide him with a proof.

The casino mentioned that they had already explained him the reasons and refused to discuss this complaint with a 3rd party mediator. That is why the case remained open and unresolved.

The player used a bonus promotion but after they sent the documents for verification, their account got closed. Firstly, they were informed their documents hadn't passed the verification process and then they were accused of taking bonuses at a specific period to make them more profitable.

In the end, they received a refund on the deposit but winnings were canceled, account closed and they were advised to not to open new accounts within the brand.

The player was not aware of breaching any terms and was asking for an explanation. The casino responded by giving them a contact email but the player later said they were not communicating with them any further.

Disputed amount:?? Show 5 similiar complaints with 2, black points in total 1, for this casino. The player deposited money to an already verified casino account but while playing, the casino account froze and logged the player out.

Their account got disabled and they were asked to upload documents for verification once again, which was impossible to do as the player couldn't log into their casino account ever since.

The casino didn't reply to emails and nor reacted to this complaint. It remains unsolved. A regular player ended up with a locked account when he tried to withdraw his winning.

A player who had played with Casino for half a year ended up with a locked account when he had tried to withdraw his winning. The casino didn't react to his complaint nor explain why they locked out the player who had been playing for half a year in this casino without any trouble.

Unfortunately, the case remains unresolved. Delayed withdrawal process. The player requested several withdrawals but even after their successful account verification, the payments were still in processing mode.

The player was in touch with the casino support representative and was promised a call from a casino manager but he needed to wait a few more days.

There is no further information available. Black points: 63 for this casino. The player's account was closed without an explanation.

The player from the UK asked for a withdrawal and was waiting for the payment. However, they became concerned about the situation because the casino has blocked their account, stopped responding to emails and all the bad reviews they found online about the casino.

There is no update nor reaction to this complaint. The player's account was closed. The player complained he had made a withdrawal request but their account got closed due to the accusation from the casino that their account was linked to other accounts.

After that, there was no other explanation. There is no reaction to this complaint whatsoever. Show 4 similiar complaints with black points in total for this casino.

The player failed the account verification. The player complained about the too-long verification process. After having received an email asking to send notarized copies of certain documents and sending them afterward, there was no reaction from the casino for about two weeks.

Another two weeks later, the player received another email informing them about failed security checks. The player didn't understand what could've gone wrong with notarized documents but the casino refused to discuss the issue publicly and told the player to get in touch with their service department.

No solution was found and the complaint remained unresolved. The player lost access to his account because an internal security check on his account had failed.

Hermann experienced serious troubles when he tried to access his account after he requested a withdrawal of his deposit money. The casino told him that his account had failed some of their internal security checks.

They also contacted his Entropay and that account got locked too. The player didn't get any clear answer what should he do in this case or how to get his money back.

There is no update available and the case remains unresolved. Black points: 97 for this casino. The player's account got blocked after he requested the bigger withdrawal.

The player played with Casino for several days and during that time he got some small winnings and withdrew some of the money.

Everything was fine until he won a bigger amount and tried to withdraw it. The casino permanently locked his account and kept all the funds due to their decision where he didn't pass their verification but later on, they passed the verification.

The player never used a bonus to play so the casino should have at least returned the players' deposits if they didn't want to explain this case.

Very confusing and unresolved complaint without a further update. Black points: 64 for this casino.

Casino decided to confiscate the player's funds and close their account for no reason given. New player started to play at Casino.

It took only one day and the casino blocked the player's account and asked him to send them notarized copies of his ID card and credit card.

He sent them notarized copies but his account remained blocked. Later on, he received an answer from the casino where the casino decided to permanently close his account without any further explanation and confiscated all the player's money.

The case stayed unresolved. Black points: 52 for this casino. Player was supposed to receive his deposit back but the casino blamed the payment provider for its delay.

The player made a deposit and the casino closed his account. They said he was not allowed to open an account within the group because he had closed an account at one of their casinos.

The player was ok with it but was demanding his deposit to be returned to him. The casino agreed but claimed that there was an issue with the payment provider, PayPal.

Once the player checked the issue with PayPal himself, he found out that they didn't receive any payment from the casino. No other details are available ever since then.

Black points: 98 49 for this casino. Shortly after the player contacted the casino for missing money from their account, it was blocked for security reason.

After a trouble with logging in to his account, the player reset his password. When he successfully logged in, he discovered that his money was gone.

After he explained his situation on live chat, the casino blocked his account immediately due to security reasons. There is no further update on this complaint due to both parties stopped responding.

Black points: 61 30 for this casino. The casino asked a player to notarize all his documents needed for verification and still didn't receive his winning.

Björn was very surprised when the casino asked him to sent notarized copies of all his documents for verification.

Besides the fact that he was currently in Poland, he sent all the notarized evidence to the casino. Still, we cannot say if this had helped or not and the case remains unresolved.

Black points: 59 29 for this casino. After a long payout process, the player received a non-cashable cheque from the casino.

The cheque was returned to the casino. Soon after that, the support started to be rude and later on became non-responsive.

There is no further update available. Black points: 42 21 for this casino. The account was closed and the winnings were seized.

When he tried to login into his account, it was closed and all the funds were seized. After he contacted the casino a few times, they informed him that they would need additional documents to verify his identity in order to reopen his account.

He resubmitted those documents for verification. There is no further information on the case. Black points: 29 14 for this casino.

A lady was disconnected during her play and had proved that she had won, but the casino tried to compensate her with a much smaller amount.

The whole story is very interesting. The lady was disconnected during a spin and her screenshots indicated that she might have won some money.

The casino firstly compensated her the value of the spins but she pointed out that there was a win. How the case ends is a mystery: both sides agreed on a deeper investigation of the case.

Black points: 7 3 for this casino. The player's account was blocked. The player from Phillippines complained about a blocked account assuming it might have been because they might have overlooked the "I'm not a robot" feature or they may have spammed the login button again and again until it resulted to "Something went wrong please contact our support".

The customer support was contacted and they replied within hours but stopped responding right after that. As it turned out, the player's account got blocked until the verification process was to get done and also there was a confusion with a wrong email address.

No resolution was provided to this complaint and so it remained unresolved. The deposit didn't arrive at their player's account. The player from Japan deposited to the casino via bank transfer but even though the money was taken from her bank account, it wasn't credited to her casino account.

The casino responded by offering help but the player never replied anymore so we don't know how it ended. Complicated verification process.

The player sent all the documents that were needed to verify their account but later on, the casino declined them and closed the player's account without an explanation.

The player's account was disabled without an explanation. When the player's account got disabled, the casino promised an explanation of their doings and how to restore it, but they never did so.

The player said this happened after they had uploaded their ID to the cashier. The casino didn't react to this complaint at all.

The player was accused of multiple account holdings. The player requested a withdrawal but it was denied and their account closed due to their multiple account holdings.

They also said that it didn't state anywhere in the terms and conditions that to have multiple accounts was prohibited.

No further details were provided by either the player or the casino. Missing funds. A player requested a withdrawal but when she logged back to her account several hours later, she found out that her funds were gone and only some of the balance was left in her account.

The casino has blocked her account suspecting unauthorized access as the player stated it wasn't her who spent that money.

Later on, the casino found out that the missing money was wagered away but the player refused this accusation. No further details are available.

The player made a withdrawal request and his casino account got closed and no one ever contacted him to provide any documents for verification.

After submitting this complaint the casino responded they would've contacted him but later on, the player said his ID documents were not accepted and his account was permanently restricted for further use.

The player wanted to know the reason but the casino never responded any further. The player's account was permanently closed. The player failed the account verification which was also permanently blocked from further use.

Later on, the casino responded to the complaint by saying that this case was escalated and they would hear from them shortly. No new update is available.

The player failed the document verification. Onto the following day, they uploaded all the documents for verification but their ID because they didn't have one.

The casino asked the player to send them the documents once again and unlocked their account. Shortly after that, their account was blocked once again but this time it was because it was found being related to other accounts.

This continued once more when the casino asked the player to send notarized documents for verification. There are no further details available. The player didn't receive the promotion.

The player received a promotional offer by email which when they clicked on, got redirected to another casino, made the required deposit, but didn't receive what was advertised.

They then complained about unhelpful or non-existing customer support. The casino replied by indicating a step by step instructions about how the promotion should have been requested which seemed pretty tricky.

No other comments were posted after this and the complaint remains unresolved. Complicated withdrawal process. The player had issues with being able to request a withdrawal and had to send their ID to the casino several times in the row.

There is no further information on whether the player succeeded and received their winnings. Missing documents. The player complained the casino required a copy of his birth certificate even though they claimed they never owned one and that was the reason why his withdrawal request was suspended.

Ever since then, no other details are available. Show 21 similiar complaints with black points in total for this casino.

Player's account got suspended after a withdrawal request, only deposit returned. The player said they had made a deposit, played a baccarat game and won some funds.

After they requested a withdrawal, the casino suspended the player's account on the grounds of suspicious patterns and an ongoing investigation.

However, the player received the deposit back without any explanation and three weeks later the player's account was still suspended.

The player tried to contact the casino but without any success and the casino refused to discuss this case with mediation services.

Account closed due to failed security checks. The player requested a withdrawal and provided all the documents necessary for their identity verification.

Later, the player received a message saying their account had been closed due to failing the security checks.

The casino did not react to the player's public complaint and there have been no more updates regarding the matter. The player was playing a game of blackjack when he suddenly got disconnected and logged out.

He had already provided all the documents needed for their account verification and emailed the casino on several occasions. He said all the money in his account was the money he had deposited, not bonus money and wanted the remaining balance to be sent back to him.

The casino replied by offering help but couldn't discuss the issue publicly. There was no more reaction from the player posted and the complaint is still unsolved.

Player experienced troubles during a live roulette play. After some technical difficulties, the player's money from the live roulette winning was missing.

Based on the logs from the servers, the player never made a bet, but money for this bet was missing. There is no update available. The casino responded to their complaint saying that the player did receive their money after all.

But the player never confirmed it and the case remains unresolved. Show 2 similiar complaints with 0 black points in total.

The player's account was closed without an explanation. The player from the UK asked for a withdrawal and was waiting for the payment.

However, they became concerned about the situation because the casino has blocked their account, stopped responding to emails and all the bad reviews they found online about the casino.

There is no update nor reaction to this complaint. The player's account was closed. The player complained he had made a withdrawal request but their account got closed due to the accusation from the casino that their account was linked to other accounts.

After that, there was no other explanation. There is no reaction to this complaint whatsoever. Show 4 similiar complaints with black points in total for this casino.

The player failed the account verification. The player complained about the too-long verification process. After having received an email asking to send notarized copies of certain documents and sending them afterward, there was no reaction from the casino for about two weeks.

Another two weeks later, the player received another email informing them about failed security checks. The player didn't understand what could've gone wrong with notarized documents but the casino refused to discuss the issue publicly and told the player to get in touch with their service department.

No solution was found and the complaint remained unresolved. The player lost access to his account because an internal security check on his account had failed.

Hermann experienced serious troubles when he tried to access his account after he requested a withdrawal of his deposit money.

The casino told him that his account had failed some of their internal security checks. They also contacted his Entropay and that account got locked too.

The player didn't get any clear answer what should he do in this case or how to get his money back. There is no update available and the case remains unresolved.

Black points: 97 for this casino. The player's account got blocked after he requested the bigger withdrawal. The player played with Casino for several days and during that time he got some small winnings and withdrew some of the money.

Everything was fine until he won a bigger amount and tried to withdraw it. The casino permanently locked his account and kept all the funds due to their decision where he didn't pass their verification but later on, they passed the verification.

The player never used a bonus to play so the casino should have at least returned the players' deposits if they didn't want to explain this case.

Very confusing and unresolved complaint without a further update. Black points: 64 for this casino. Casino decided to confiscate the player's funds and close their account for no reason given.

New player started to play at Casino. It took only one day and the casino blocked the player's account and asked him to send them notarized copies of his ID card and credit card.

He sent them notarized copies but his account remained blocked. Later on, he received an answer from the casino where the casino decided to permanently close his account without any further explanation and confiscated all the player's money.

The case stayed unresolved. Black points: 52 for this casino. Player was supposed to receive his deposit back but the casino blamed the payment provider for its delay.

The player made a deposit and the casino closed his account. They said he was not allowed to open an account within the group because he had closed an account at one of their casinos.

The player was ok with it but was demanding his deposit to be returned to him. The casino agreed but claimed that there was an issue with the payment provider, PayPal.

Once the player checked the issue with PayPal himself, he found out that they didn't receive any payment from the casino. No other details are available ever since then.

Black points: 98 49 for this casino. Shortly after the player contacted the casino for missing money from their account, it was blocked for security reason.

After a trouble with logging in to his account, the player reset his password. When he successfully logged in, he discovered that his money was gone.

After he explained his situation on live chat, the casino blocked his account immediately due to security reasons.

There is no further update on this complaint due to both parties stopped responding. Black points: 61 30 for this casino.

The casino asked a player to notarize all his documents needed for verification and still didn't receive his winning. Björn was very surprised when the casino asked him to sent notarized copies of all his documents for verification.

Besides the fact that he was currently in Poland, he sent all the notarized evidence to the casino.

Still, we cannot say if this had helped or not and the case remains unresolved. Black points: 59 29 for this casino. After a long payout process, the player received a non-cashable cheque from the casino.

The cheque was returned to the casino. Soon after that, the support started to be rude and later on became non-responsive.

There is no further update available. Black points: 42 21 for this casino. The account was closed and the winnings were seized.

When he tried to login into his account, it was closed and all the funds were seized. After he contacted the casino a few times, they informed him that they would need additional documents to verify his identity in order to reopen his account.

He resubmitted those documents for verification. There is no further information on the case. Black points: 29 14 for this casino. A lady was disconnected during her play and had proved that she had won, but the casino tried to compensate her with a much smaller amount.

The whole story is very interesting. The lady was disconnected during a spin and her screenshots indicated that she might have won some money.

The casino firstly compensated her the value of the spins but she pointed out that there was a win. How the case ends is a mystery: both sides agreed on a deeper investigation of the case.

Black points: 7 3 for this casino. The player's account was blocked. The player from Phillippines complained about a blocked account assuming it might have been because they might have overlooked the "I'm not a robot" feature or they may have spammed the login button again and again until it resulted to "Something went wrong please contact our support".

The customer support was contacted and they replied within hours but stopped responding right after that. As it turned out, the player's account got blocked until the verification process was to get done and also there was a confusion with a wrong email address.

No resolution was provided to this complaint and so it remained unresolved. The deposit didn't arrive at their player's account.

The player from Japan deposited to the casino via bank transfer but even though the money was taken from her bank account, it wasn't credited to her casino account.

The casino responded by offering help but the player never replied anymore so we don't know how it ended. Complicated verification process.

The player sent all the documents that were needed to verify their account but later on, the casino declined them and closed the player's account without an explanation.

The player's account was disabled without an explanation. When the player's account got disabled, the casino promised an explanation of their doings and how to restore it, but they never did so.

The player said this happened after they had uploaded their ID to the cashier. The casino didn't react to this complaint at all.

The player was accused of multiple account holdings. The player requested a withdrawal but it was denied and their account closed due to their multiple account holdings.

They also said that it didn't state anywhere in the terms and conditions that to have multiple accounts was prohibited. No further details were provided by either the player or the casino.

Missing funds. A player requested a withdrawal but when she logged back to her account several hours later, she found out that her funds were gone and only some of the balance was left in her account.

The casino has blocked her account suspecting unauthorized access as the player stated it wasn't her who spent that money. Later on, the casino found out that the missing money was wagered away but the player refused this accusation.

No further details are available. The player made a withdrawal request and his casino account got closed and no one ever contacted him to provide any documents for verification.

After submitting this complaint the casino responded they would've contacted him but later on, the player said his ID documents were not accepted and his account was permanently restricted for further use.

The player wanted to know the reason but the casino never responded any further. The player's account was permanently closed. The player failed the account verification which was also permanently blocked from further use.

Later on, the casino responded to the complaint by saying that this case was escalated and they would hear from them shortly. No new update is available.

The player failed the document verification. Onto the following day, they uploaded all the documents for verification but their ID because they didn't have one.

The casino asked the player to send them the documents once again and unlocked their account. Shortly after that, their account was blocked once again but this time it was because it was found being related to other accounts.

This continued once more when the casino asked the player to send notarized documents for verification.

There are no further details available. The player didn't receive the promotion. The player received a promotional offer by email which when they clicked on, got redirected to another casino, made the required deposit, but didn't receive what was advertised.

They then complained about unhelpful or non-existing customer support. The casino replied by indicating a step by step instructions about how the promotion should have been requested which seemed pretty tricky.

No other comments were posted after this and the complaint remains unresolved. Complicated withdrawal process. The player had issues with being able to request a withdrawal and had to send their ID to the casino several times in the row.

There is no further information on whether the player succeeded and received their winnings. Missing documents. The player complained the casino required a copy of his birth certificate even though they claimed they never owned one and that was the reason why his withdrawal request was suspended.

Ever since then, no other details are available. Show 21 similiar complaints with black points in total for this casino. Player's account got suspended after a withdrawal request, only deposit returned.

The player said they had made a deposit, played a baccarat game and won some funds. After they requested a withdrawal, the casino suspended the player's account on the grounds of suspicious patterns and an ongoing investigation.

However, the player received the deposit back without any explanation and three weeks later the player's account was still suspended. The player tried to contact the casino but without any success and the casino refused to discuss this case with mediation services.

Account closed due to failed security checks. The player requested a withdrawal and provided all the documents necessary for their identity verification.

Later, the player received a message saying their account had been closed due to failing the security checks. The casino did not react to the player's public complaint and there have been no more updates regarding the matter.

The player was playing a game of blackjack when he suddenly got disconnected and logged out. He had already provided all the documents needed for their account verification and emailed the casino on several occasions.

He said all the money in his account was the money he had deposited, not bonus money and wanted the remaining balance to be sent back to him.

The casino replied by offering help but couldn't discuss the issue publicly. There was no more reaction from the player posted and the complaint is still unsolved.

Player experienced troubles during a live roulette play. After some technical difficulties, the player's money from the live roulette winning was missing.

Based on the logs from the servers, the player never made a bet, but money for this bet was missing.

There is no update available. The casino responded to their complaint saying that the player did receive their money after all.

But the player never confirmed it and the case remains unresolved. Show 2 similiar complaints with 0 black points in total. Black points: 80 40 for this casino.

Extremely long withdrawal process. The player complained that the casino didn't want to pay him his winnings because he used a nickname instead of his real name while registering an account.

He sent the casino documents for verification where everything matched except for his name but he had already explained it was a mistake. In the end, the casino stated they would process his cashout.

Delayed payout process. The player had his withdrawal postponed to a later date despite ID document having been sent. No reaction from the casino.

Delayed withdrawal process, likely paid. The casino responded to the complaint saying that the player did receive their winnings but the player never confirmed it.

We believe that the player was likely paid but since they never said so, the complaint remains unsolved. The player complained about a delayed payment when the casino responded by inviting him to contact their customer support for help.

The player replied he did so and was rearranging his withdrawal. The withdrawal could've been delayed but it was likely paid. Show 5 similiar complaints with 80 black points in total 40 for this casino.

Black points: 50 for this casino. Delayed payment. The player 'sarahmt77' made a withdrawal request of USD via wire transfer which was approved and should have taken up to 10 working days to appear on the player's bank account.

More than three weeks later, the player still didn't receive the payment even though they had already received payments from other withdrawal requests that were approved later than the disputed one.

It was stated by the casino that it was already transferred via wire transfer. There have been no more updates since then.

Black points: 10 5 for this casino. Max bet error. They saved the game history but weren't able to open it later and the records had been supposedly deleted from the website of the casino.

The player admitted the game history was showing they used a max bet feature of the game multiple times but the player was sure of not making such big bets.

The player requested the full system log of the game from the casino but did not get any answers. The casino did not react to the player's public complaint and there have been no more updates since then.

Failed self-exclusion. Failed self exclusion. The player felt disappointed that the casino has failed to enforce their self-exclusion policy.

The player complained he had self-excluded himself from the casino but he kept receiving the marketing offers and eventually he joined in the casino several times, each time losing huge amounts of money.

But when he won, the casino refused to pay him the winnings due to his previous self-exclusion. The casino replied that they were not allowed to discuss the case publicly.

No more update since then. Show 1 similiar complaints with 0 black points in total. The player didn't receive their winnings. The player complained about crashing video stream at first.

After the player sent another document for verification there was no reply from the casino. The player was outraged and was threatening the casino with the police, a bad press review, and a lawsuit, The casino replied by asking the player's username to investigate further.

There is no further information whether the player received their winnings or not, but the complaint remained unresolved. Sin from the past.

These players were accused of a bonus abuse or an excessive free bonus bingo play with all their funds being confiscated.

We decided to group a few complaints together and make this sad story shorter for you. When you click on the link, it will show you each and every one on these complaints.

In most of them, you can read about how they accused regular players of a bonus abuse or an exssesive free bingo play, or they would close your accounts at the casino's sister sites too, which is a shame.

The casinos usually closed the players accounts with their deposits still on it and felt no remorse doing so. They would never provide the players with a relevant proof of the accusations, they would just simply do as they like.

Many, almost all of them, are never resolved. Therefore, dear players, please be careful. Read more on: bingo. The casino failed their players in numerous ways and actions.

The casinos failed to process the self-exclusion requests correctly and that effective customer identification checks were not in place.

The Gambling Commission has found that has breached a number of social responsibility codes in relation to self-exclusion requirements and customer interaction.

This will be returned to customers either by way of prior customer withdrawal or by way of refund. Hopefully, this issue will be resolved quickly so there would be no more loses like these and the customers would start enjoying playing at the platforms again.

Read more on: gamblingcommission. Complicated and delayed withdrawal process. The player from Austria requested two withdrawals and the casino confirmed that the payments were sent out, but several weeks later, they were nowhere near the player's bank account.

The player was in constant communication with the casino about this matter but apparently, the transactions got lost and the casino claimed having sent it a long time ago.

They asked the player for proof of not receiving the payments. In the end, the player submitted a complaint with Malta gaming authority but no decision was made yet.

Complaints on related Wink Slots Casino Same owner. Black points: 5 for this casino. He then provided them with his wire transfer details and they replied of needing 5 workdays to process the payout.

Five days passed and the player still didn't receive his winnings. No relevant updates since then. Black points: 96 4 for this casino.

After the player self-excluded himself from the casino, he was still able to deposit money twice in the row. There's no other information available.

Complaints on related Costa Games Casino Same affiliate. Black points: 47 1 for this casino. The player's account was closed due to a bonus abuse.

About twelve hours after the player accepted a welcome bonus, their account was closed due to a bonus abuse and they were also excluded from all Cassava Enterprise Game Sites.

No further update is available ever since then. Complaints on related Reef Club Casino Same affiliate. The player refused to provide documents for their account verification.

The casino requested of them to send a copy of their birth certificate and the player refused to do so. They said they could send the passport, utility bills, etc.

No further details about this complaint are available. The player's winnings were confiscated. The casino accused the player of taking advantage of their generosity while they received a bonus from them.

Their account was blocked and their deposit was scheduled to be returned to them. The complaint remains unresolved. Complaints on related Slot Crazy Casino Same affiliate.

Black points: 89 1 for this casino. The player was denied of his winning due to a self-exclusion at the casino's sister site. The following day after he requested a withdrawal, he received an email about his winning being denied and his deposit to be returned soon.

They found out that Kevinsmbuk was self-excluded at the Cassava casino group and he claimed he had no idea this casino belonged under that group.

No further update is available. Black points: 23 1 for this casino. I hope this is just an oversight and that the company plans to update these pages; it can be very confusing for a new player not to see all the games a casino has to offer.

I will say that much like the Casino, I am a little disappointed in the number of Table game variants in the lobby.

The Live Dealer games at are powered by Evolution Gaming. This software supplier has worked extensively on their offering, bringing to you the best in the quality of video feed, dealer selection, and gameplay.

The slots section of the casino is by far the largest, featuring dozens of great titles which show off the graphics quality that you should have come to expect from a legitimate online casino.

Here are the types of slots games you are going to find at Casino:. I can assure you that the casino does have the game available in their casino lobby.

The selection is not nearly as great as some other online casinos, but for you die-hards who like the traditional variants of the game, then you will be just fine at this site.

Just by creating an account with the company, you can receive 77 free spins restricted to a few games just to get a feel for the site and perhaps get a jump on becoming a winning player!

The casino also has a few Welcome and Ongoing offers for you to take advantage of:. The first is for the player who wants to take advantage of a higher bonus percentage on their initial deposit.

The casino does offer a second type of Welcome Bonus; a Premium Welcome Package that gives you a bonus not just for the first time, but up to 5 times in the first week.

I prefer this type of bonus for the recreational player; forget about the larger one-time bonus and focus on making more deposits during the first 7 days.

The difference in potential bonus dollars gives you a slight edge on taking home some of those bonuses as real cash.

There is a whole host of ongoing promotions at I love this because there is something for everyone; a quick hit offer for someone who comes to the casino on a daily basis, along with promotions that take a week or a month to complete and reward the most loyal players.

This promotion is straightforward: every day, you get one chance to spin the wheel of their Win Slot, which guarantees you a prize of some sort.

How can you go wrong with this one; check it out every day! This is an excellent way to enhance the play of the Live Dealer games, which are already some of my favorite games to play at this casino.

Being able to use the long-standing banking relationships that have managed over the last 20 years gives a distinct advantage over other casinos that came online in Most new casinos have to deal with payment processor limits and rates that are prohibitive to growth in the early stages; this is not the case for There is a hour pending period when you request a withdrawal, plus the additional time per processor.

You should factor in this delay when you are expecting your payment. You have access to all the great options that players do when you visit this casino note that some of these methods may not be available in your country :.

Another area where the player receives the combined effort of both brands under the umbrella is in the VIP program. There is no hiding it from you; if you head to their VIP page, you will see that you are enrolled in the VIP club even if you are a Casino player.

The good news is that the VIP program is one of the best ones out there. VIP Members can take advantage of several perks as a result of being in one of the three levels rewards increase in size and percentage as you move your way up through each of the levels of the program :.

This shows a real dedication by the team at in ensuring that their players are treated more like human beings that just a series of Usernames and account numbers.

I pointed out earlier in the review that the quality of the customer service I received at Casino was outstanding; the telephone response time was excellent.

As far as other methods of reaching the site, I cannot vouch for them personally, but I have also not found any complaints about them online, so I guess that is a good sign!

You can reach via telephone and email; the company does not seem to offer Live Chat at this point.

Should players go on to make Find Me Android App deposit on the site, Sverige Casino can claim:. Being Toom Essen in the UK means that there are a set of restrictions placed on the company as to what countries they are allowed to accept play Casino Graz Erfahrung. Virtual Games. Attenzione ai giocatori! There is no update available and the case remains unresolved.

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